Location & Details

Location: Any campus (regular travel required)

Role Type: Full-time, ongoing

Classification: PACCT 8

Salary: $125,000 (inclusive of super)

About the Role

As a Market Insights Manager (internally titled Market Insights Analyst), you will deliver market intelligence and insights to support strategic decision-making across Bendigo Kangan Institute.

You will lead end-to-end insight delivery — from data collection and survey design through to analysis and actionable recommendations — helping the organisation understand trends, opportunities, and emerging issues.

This role focuses on applying insights to improve student and customer experience outcomes, identify growth opportunities, and support data-informed strategy and planning.

You will communicate insights clearly and influence stakeholders by translating complex data into actionable recommendations.

Key Responsibilities

• Deliver market insights and sector analysis to inform strategy

• Analyse internal and external data to identify trends and growth opportunities

• Design and deliver surveys and data collection approaches

• Collaborate across strategy, finance and education teams

• Present insights clearly and translate complex analysis into recommendations

• Contribute to advanced analytics and data capability uplift

About You

• Strong analytical and problem-solving capability

• Experience with Excel, Power BI or similar tools

• Ability to translate complex data into business insights

• Strong stakeholder engagement and communication skills

• Experience designing surveys or primary data collection

• Ability to simplify insights for non-technical audiences

• Understanding of customer experience and market behaviour

• Comfortable working across the full data lifecycle

Desirable: Experience in education, government, or regulated environments

We can offer you:

• Attractive work-life balance and flexible work options
• Professional development programs
• Fitness Passport Program with exclusive access for you and your family to 230+ locations Australia wide
• Counselling support (EAP) and Health & Wellbeing initiatives throughout the year
• Meaningful work that drives positive social impact
• The opportunity to build a career in a world leading vocational education and training sector, with diverse and emerging career opportunities across Australia.

Application support:

If you have any access requirements to fully participate in the recruitment process, please contact careers@kangan.edu.au

If this sounds like the role for you, please click 'Apply for this job/Apply now'. We would love to hear from you.

Only applications from candidates with valid working rights will be considered. We are a child safe and equal opportunity employer and therefore the successful candidate will be required to hold a current Working with Children check clearance and Police Check.

Bendigo Kangan Institute acknowledges that their campuses are located on the ancestral lands of the Djaara people of Dja Dja Wurrung, Wurundjeri Peoples of the Kulin Nations, Yorta Yorta Nations and the Gunaikurnai people. The Institute respects their Elders past present and emerging and cultural heritage, and we recognize their continuing connection to land, waters, and culture.

Applications close on 9th of June 2026 

NOTE: Bendigo Kangan Institute reserves the right to withdraw this advertised position at any stage.