Reconnect Case Manager

Location: Broadmeadows campus

Role Type: Part time, fixed term (0.6 FTE) until January 2028

Remuneration: $88,530 + 12% superannuation (PACCT 6)

About The Role:

As a Reconnect Case Manager, you will provide intensive, strengths‑based case management to high‑needs learners, supporting them to overcome complex barriers and successfully re‑engage in education, training and employment pathways.

Working as part of Bendigo Kangan Institute’s Reconnect program, you will engage participants through outreach activities across designated local government areas, building trusted relationships with individuals experiencing acute and multiple needs. You will undertake holistic assessment, develop tailored Work and Learning Plans, and coordinate wrap‑around supports through strong partnerships with internal teams and external service providers.

This role requires a strong understanding of place‑based service delivery. You will advocate on behalf of participants, support their transition into suitable education, training or employment pathways, and ensure all program and reporting requirements are met.

The Reconnect Case Manager operates under broad direction from the Community Partnerships Coordinator and works autonomously in the community, with regular professional supervision provided by a qualified external provider.

We are excited about you because you have:

• A minimum of a Diploma qualification or equivalent, preferably in community services, career counselling, employment services or youth work.
• Extensive demonstrated industry experience in providing case management to a complex, high needs client group, with a focus on assisting with vocational choices and transition to education, training and employment pathways.
• Knowledge of local agencies and ability to develop strong stakeholder relationships with local service providers.
• Clear evidence of practical referral skills required for wrap around support.
• Familiarity with the VET sector and welfare funding levers is desirable.
• Experience working with participants who are early school leavers, long term unemployed, Asylum Seekers, on Youth Justice orders, have experience of a Child Protection order, are from culturally and linguistically diverse backgrounds, people with disabilities, Indigenous backgrounds and individuals who identify in the LGBTIQA+.
  
  

We can offer you:

• Attractive work-life balance and flexible work options
• Free onsite parking for most campuses
• Professional development programs
• Fitness Passport Program with exclusive access for you and your family to 230+ locations Australia wide
• Counselling support (EAP) and Health & Wellbeing initiatives throughout the year
• Meaningful work that drives positive social impact  
• The opportunity to build a career in a world leading vocational education and training sector, with diverse and emerging career opportunities across Australia.

The Essential Paperwork:

• Working with Children Clearance (WWCC)
• Current police check
• Certified right to work documentation
• Certified copies of your qualifications and transcripts

Need support with your application?

• For any accessibility requirements during the recruitment process, please contact careers@kangan.edu.au

Ready to make the switch? Click 'Apply Now' to join our team.

Only applications from candidates with valid working rights will be considered. We are a child safe and equal opportunity employer and therefore the successful candidate will be required to hold a current Working with Children check clearance

Bendigo Kangan Institute acknowledges that their campuses are located on the ancestral lands of the Djaara people of Dja Dja Wurrung, Wurundjeri Peoples of the Kulin Nations, Yorta Yorta Nations and the Gunaikurnai people. The Institute respects their Elders past present and emerging and cultural heritage, and we recognize their continuing connection to land, waters, and culture.

Applications close: 20th of May 2026

Applications will be assessed as they come in – we may start interviews before the closing date.

NOTE: Bendigo Kangan Institute reserves the right to withdraw this position at any time.

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