Modern Workplace Engineer

Location: Broadmeadows, with occasional travel to other campuses

Role Type: Full-Time, Ongoing

Remuneration: Starting from $137,872.81 including super

About us:

At Bendigo Kangan Institute we change lives through the power of education and skills.

BKI brings together Bendigo TAFE, Kangan Institute, VETASSESS and eWorks, to connect people and industries with the transformative power of education and careers. 

We deliver future-ready skills, training, and assessment solutions, as well as lifelong learning opportunities. Our vision is to become Australia’s leading skills provider.

If you are passionate about joining an agile and forward-thinking organisation that fosters innovation or thrive on being part of an inclusive and united team that puts the customer first, please read on.

About The Role:
This newly created role focuses on supporting collaboration technologies and modern workplace services across BKI. As a Modern Workplace Engineer, you will:

• Manage Microsoft Intune, M365 services, Windows Server, and hybrid/cloud infrastructure.
• Administer endpoint management platforms (Intune), email security systems (Proofpoint, Microsoft Defender), and application patching.
• Manage BYOD services and administer collaboration platforms such as Microsoft Teams, SharePoint, Exchange, and the AvePoint M365 Governance platform.
• Provide support for Genesys Cloud telephony systems, including call workflows and IVRs.
• Support contact centre services (Genesys Cloud), the PaperCut print service platform, and M365 AI services and integrations including Copilot Agents.
• Maintain and enhance the organisation’s cybersecurity posture using the Microsoft Defender suite and Entra ID.
• Integrate M365 services with other applications and platforms (e.g., LMS, contact centre systems)

We are excited about you because you have:

• Tertiary qualifications in Information Technology or significant relevant industry experience.
• Certifications in Microsoft Server, Proofpoint, Windows 10/11, M365, Intune, Azure, ITIL, or related technologies.
• At least 5 years of experience in modern workplace technologies within mid-to-large environments, and 10 years of overall industry experience.
• A strong background in Microsoft technologies, contact centre systems, and cybersecurity.
• Proven skills in endpoint management, M365 administration, and telephony services.
  
  

We can offer you:

• Attractive work-life balance and flexible work options
• Free onsite parking for most campuses
• Professional development programs
• Fitness Passport Program with exclusive access for you and your family to 230+ locations Australia wide
• Counselling support (EAP) and Health & Wellbeing initiatives throughout the year
• Meaningful work that drives positive social impact  
• The opportunity to build a career in a world leading vocational education and training sector, with diverse and emerging career opportunities across Australia.

The Essential Paperwork:

• Working with Children Clearance (WWCC)
• Current police check
• Certified right to work documentation
• Certified copies of your qualifications and transcripts

Need support with your application?

• For any accessibility requirements during the recruitment process, please contact careers@kangan.edu.au

Ready to make the switch? Click 'Apply Now' to join our team by sending us your updated resume and cover letter.

Want to know more? Contact careers@kangan.edu.au

Only applications from candidates with valid working rights will be considered. We are a child safe and equal opportunity employer and therefore the successful candidate will be required to hold a current Working with Children check clearance

Bendigo Kangan Institute acknowledges that their campuses are located on the ancestral lands of the Djaara people of Dja Dja Wurrung, Wurundjeri Peoples of the Kulin Nations, Yorta Yorta Nations and the Gunaikurnai people. The Institute respects their Elders past present and emerging and cultural heritage, and we recognize their continuing connection to land, waters, and culture.

Applications close: 11:59PM on Friday, 07 November 2025 

Applications will be assessed as they come in – we may start interviews before the closing date.

NOTE: Bendigo Kangan Institute reserves the right to withdraw this position at any time.